account has been suspended?

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I just noticed that all my sites and emails stopped working, and instead of my sites I see a bunch of amazon ads? No emails from hostpc explaining what I have done wrong and when decision to serve ads over my content have been made. Ticket ID: 122860

I would like to get an explanation.

[admin]

We do not respond to these types of account specific questions via the forums. It will be addressed in your ticket.

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is it possible to forward email from one of the sites in suspended account to another email address, while the problem being fixed? please i need access to just one email address.