Important Information Re: Forwarding Mail To Aol

[Joe]

There are many hostpc.com users that have AOL accounts. They forward their email from their domains to their AOL account. Thats fine, we have no issues with delivery.

However, when mail gets to AOL forwarded from your domain, and you click on "Report as Spam" - it creates a HUGE problem for HostPC. Why you might ask? I'll try to explain.

AOL's mail servers, in their infinite wisdom, see HostPC as the source of the spam, therefore they tag the mail, send us a nastygram which we need to act on.

Please, if you're forwarding mail to AOL, DO NOT USE THEIR REPORT AS SPAM functions - it's flawed logic and it could potentially shut down our ability to send mail to AOL at all.

Thanks for your cooperation on this matter

[ILAsoft]

Does it include other ISP/Mail providers too? In other words, if I do forward, say, to gmail, can I use their "report as spam" or will it also block HostPC as possible originator?

[Joe]

I honestly dont know. Spamcop had a similar issue a couple years ago, they resolved it, and found a way to trace the email back to the originator - AOL needs to do the same thing, but hasn't.

If you could check with them to see how they address the situation, that'd be MUCH appreciated.

Thanks

Joe

[molifer]

I understand the situation, however...it is very frustrating that spammers have gotten hold of my websites mailing lists somehow that we use for employees and flooded our mailboxes with spam. It's tough to get 80 people to cooperate and stop hitting the button, so I have to recreate their mailboxes all over again. I received over 60 emails yesterday from the same sender to our mailing lists and today over 30 in a 2 hour period from the same sender. What are we supposed to do to even attempt combating this?

Originally posted by Joe@Jul 31 2005, 06:01 AM
I honestly dont know. Spamcop had a similar issue a couple years ago, they resolved it, and found a way to trace the email back to the originator - AOL needs to do the same thing, but hasn't.

If you could check with them to see how they address the situation, that'd be MUCH appreciated.

Thanks

Joe
Quoted post

[D9r]

Well, one solution would be to stop forwarding mail to yourself. Just set up some POP3 accounts with your domain instead.