Jeff
12-03-2004, 06:04 PM
We discovered a new issue at the helpdesk this week related to SpamAssassin. Any change to a user's quotas has the unfortunate side effect of DELETING any custom filters that are setup in SpamAssassin. There is no technical reason for this to occur that we know of, but it happens nonetheless. We have reported it to the developers in order that this may be fixed in a future release, but there is no ETA for such a fix.
Therefore, Joe, Nick and the rest of the helpdesk staff are officially recommending that SpamAssassin power users create some kind of backup copy of any custom SpamAssassin settings to avoid their loss in the event your quotas are reset. The DirectAdmin backup tools will not backup SpamAssassin, as those settings reside outside of the directories which are included in a DA backup, so this would be a useful backup to perform regularly if you would like to avoid having to recreate them if they were deleted for circumstances within your control.
[edit]See thevillageinn's post below for a great tutorial on backing up these settings!
Therefore, Joe, Nick and the rest of the helpdesk staff are officially recommending that SpamAssassin power users create some kind of backup copy of any custom SpamAssassin settings to avoid their loss in the event your quotas are reset. The DirectAdmin backup tools will not backup SpamAssassin, as those settings reside outside of the directories which are included in a DA backup, so this would be a useful backup to perform regularly if you would like to avoid having to recreate them if they were deleted for circumstances within your control.
[edit]See thevillageinn's post below for a great tutorial on backing up these settings!